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About your privileges: Flight Delay Lounge
12 Mar 2020
Protect your trips with your Flight Delay Lounge Access privilege, which allows you to get access to select airport lounges worldwide, when your flight to or from Changi is delayed by over 2 hours.

To get protected, follow the following steps:
  1. Login to your account
  2. Select "Add" flight
  3. Choose "Add Flight" for flights to and out of Singapore
  4. Search for your flight either by date, flight number, city or airline
  5. If your flight details are correct, press "confirm"

Your flight has to be added at least 24 hours before their scheduled departure time, and you can add flights up to 12 months for the flight's departure date.

We personally recommend doing so as soon as you purcahse your flight tickets, so that you can proceed with the rest of the planning with ease of mind.